Turn business processes
into
 conversational agents.

Describe the customer journey you want to automate. Conversation Engine helps you build, test, and deploy AI-powered agents on WhatsApp, SMS, USSD, and web. Payments, APIs, knowledge base, and human handoff built in.

Build your first agentSee Features

Free developer tier · API-first platform · Enterprise SLAs available

Every channelyour customers already use
Minutesto your first working agent
No coderequired for core journeys

Conversation Engine Bot

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Type a message...
The problem

Most businesses already serve customers on messaging channels, but the work is still manual.

Answering the same questions, collecting the same details, sending the same payment instructions, following up on the same issues. It works at 20 conversations a day. It breaks at 200. It is impossible at 2,000.

Conversation Engine
The solution

Conversation Engine turns those repeated customer journeys into conversational AI agents that run 24/7.

Your team handles complex cases. The agent handles everything else: support, bookings, payments, surveys, and data collection across every channel your customers already use.

Use cases

Six agents every business should have

Pick a business process. Conversation Engine helps you turn it into a production conversational agent with payments, APIs, and human handoff included.

Support agent

Handles repetitive enquiries, questions, status checks and policy lookups, and escalates to a human when the situation needs it.

Fewer manual responses

Booking agent

Collects booking details, checks availability, confirms appointments or reservations, and sends reminders.

More completed bookings

Payment collection agent

Triggers payment prompts inside the conversation, confirms receipt, and sends the customer their confirmation.

Payments inside conversations

Survey agent

Asks structured questions, records responses, and follows up with reminders across every channel you publish to.

Higher response rates

Ticketing agent

Customers check availability, select seats or dates, pay, and receive their ticket through a single conversation.

24/7 automated ticket sales

Lead qualification agent

Collects budget, location, need, and contact details before routing the lead to your sales team.

Better qualified prospects
How it works

Describe it. Build it. Test it. Deploy it.

Start with a business outcome, not a technical specification. Conversation Engine takes you from idea to live agent in four steps.

1

Describe it

Tell Conversation Engine what business process you want to automate. Start with the customer outcome you want, not a flow diagram.

2

Build it

Design the customer journey visually. Add AI responses, connect your knowledge base, set up payment steps or API calls.

3

Test it

Preview the agent as a real conversation before going live. Catch gaps and validate the full customer experience end to end.

4

Deploy it

Publish to your channels. Connect APIs, payments, and human handoff, then monitor conversations and improve in real time.

Outcomes

Real outcomes from production deployments

Your outcomes depend on use case, configuration, and adoption.

Automation

Routine work

handled without a human agent

Repetitive enquiries, confirmations and status checks resolve inside the conversation.

Speed

Minutes

from business process description to working agent

Describe your use case, design the journey, and test it immediately. No IT project required.

Reach

Zero new apps

required for your customers to use your agent

Your agent runs on channels your customers already have. No downloads, no friction.

Enterprise

Ready for your security review

Conversation Engine runs production customer journeys. The controls your IT, compliance, and operations teams will ask about are already in place.

Security & data protection

Data encrypted in transit and integrations that run over REST and webhooks, so customer records stay in your system of record.

SLAs & dedicated support

Dedicated onboarding, a committed technical account contact, and defined response-time SLAs for critical issues.

Workspaces & team governance

Separate brands, departments, or clients into isolated workspaces with their own team members, agents, and usage limits.

Human handoff built in

Conversations escalate to your live agents when they need a person, with full context carried over.

Analytics from day one

Track conversations, automation rates, and drop-off points across every channel from a single dashboard.

Custom branding

White-label the web widget and keep every customer touchpoint on your brand.

See enterprise pricing

One agent. Every channel your customers already use.

Design the customer journey once. Conversation Engine deploys it across every channel with no duplication. Your existing systems connect via REST APIs and webhooks.

  • Web

  • WhatsApp

  • SMS

    Two-Way SMS

  • *123#USSD

    USSD

  • WhatsApp Business API & Meta Cloud API
  • Web Widget for any website
  • Two-Way SMS through your provider
  • USSD via popular providers
  • REST APIs & webhooks - no rip-and-replace integration
  • Single flow design, zero channel-duplication cost
Pricing

Plans that scale from first agent to enterprise

Start free and scale as you grow. Talk to us about dedicated terms.

Loading plans…

For developers

API-first under the hood. Your stack stays yours.

The visual builder is one client of the same API you get. Script agent creation, version flows in git, wire conversations into your own services, and go from API key to a live agent without opening the dashboard.

  • REST API for chatbots, flows, knowledge bases, conversations, and analytics
  • Webhooks and API-call nodes to connect any backend mid-conversation
  • MCP servers per chatbot for tool-using AI agents
  • Flows are plain JSON - edit them in the built-in IDE, keep them in git
Read the API docsStart free - no card required
quickstart.sh
# Everything the dashboard does, over RESTcurl -X GET http://localhost:3000/api/dev/v1/me \  -H "Authorization: Bearer <your-api-key>" {  "workspace": "acme-support",  "chatbots": 4,  "plan": "developer"}
200 OK - free Developer plan, 1,000 messages/month

Common questions

Questions about enterprise terms, compliance, or integration requirements? Our team responds within one business day.

No. A chatbot mainly replies to messages. Conversation Engine agents can answer questions, collect data, trigger payments, connect to APIs, run workflows, escalate to human agents, and automate complete customer journeys. The better description is a conversational business automation platform.

Let's build

Ready to automate your first customer journey?

Describe the customer journey you want to automate. Conversation Engine helps you build, test, and deploy AI-powered conversational agents across every channel your customers already use.

Build your first agent